H&R Block in Sioux City, Iowa

I talked to one of the tax pros on the phone prior to filing; as I was interested in the refund advance. I was told over the phone that I would “most likely” get approved for an advance because, other clients with the same filing status, deductions, and credits as me had been approved for one. So I made an appointment with great hopes of getting an advance. I went to my appointment and Nicole Musick prepared my taxes. As we were at the end of the filing process I asked about the refund advance and Nicole had informed me more about how it works and stated “Our returning clients are usually the ones who get approved for the big amounts i.e. $3,000, $1,250 but, I’m not saying that you may not get that amount. You should get at least a $500 or $250 advance”. I proceed to file my return with the ridiculous amount of $389 in fees and send off the application for the advance. Within an hour I get an email from H&R Block stating my advance application was denied and no reason was given as to why! I would highly recommend filing your tax return with TurboTax or by other means. I was baited into filing with them by the refund advance. If you’re looking for an advance I would go to Jackson Hewitt at least they have the courtesy to see if you’re approved first and for how much before having to file. Bad business ethics!!